Returns & Exchanges
Undefeated accepts returns on unworn, unwashed, and tagged merchandise within 14 days of the original delivery date. Please note that all limited-release items, collaborations, and discounted products are considered final sale.
Return Process
- 1.Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Label
Once approved, download and print the prepaid shipping label provided via email and include the original packing slip inside your parcel.
- 3.Pack and Ship
Securely pack your items in their original packaging, attach the return label to the outside of the box, and drop it off at any authorized carrier location.
- 4.Quality Inspection
After our warehouse receives and inspects the condition of your return, your refund will be processed to the original payment method within 5-7 business days.